Shipping policy
How long does it take for orders to ship?
Orders are typically processed within 2 business days, but in some cases may take up to 7 business days depending on stock allocation.
All orders are shipped with free shipping from the UK, US, or Australia through our global supply network.
Express shipping orders are shipped the next working day with next day delivery.
Delivery times (after processing)
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UK: 1–3 working days
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US: 2–4 working days
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Australia: 3–7 working days
Most orders arrive sooner than the estimated delivery times provided.
Do you offer express shipping?
Yes. Please email James@steppedin.uk before placing your order to enquire about express shipping options.
Which countries do you ship to?
We offer worldwide shipping.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use the tracking link provided to monitor your delivery.
I placed an order but didn’t receive a confirmation email
If you do not receive a confirmation email within a few hours of placing your order, please contact James@steppedin.uk and we will assist you.